Terms of Service

Effective Date: October 1, 2026

Acceptance of Terms

Welcome to Rage Against the Salon (“RATS”), an independent art and culture publication operated by 11 Wishes Media LLC (“we,” “us,” or “our”).

These Terms of Service govern your use of www.rageagainstthesalon.com and your purchases of subscriptions, publications, and merchandise. By using our website or placing an order, you agree to these Terms. If you do not agree, please do not use the website or make a purchase.

What We Offer

RATS offers art and culture content, newspaper subscriptions, individual issues, merchandise, and related products. Subscription packages may include art prints, stickers, or other items as described in the offer.

Content and included items vary by issue. Specific artists, themes, or extras are guaranteed only when expressly stated in the applicable product description.

Advertising, sponsorships, and commissioned work may be governed by separate written agreements.

Eligibility and Customer Information

You must be at least 18 years old, or have a parent or legal guardian make the purchase on your behalf, to place an order or purchase a subscription.

You agree to provide accurate contact, billing, and shipping information and to notify us promptly of changes that affect your orders or subscription.

If you purchase a gift subscription, you are responsible for providing accurate recipient information.

Website Use

You agree to use our website lawfully. You may not:

Attempt unauthorized access to accounts, systems, or customer information.

Distribute malware or interfere with website operation or security.

Use the website for fraud, harassment, or unlawful activity.

Infringe the intellectual property or other rights of RATS, contributors, or third parties.

Orders, Pricing, and Payments

Prices are listed in U.S. dollars unless otherwise stated. Applicable taxes and shipping charges will be disclosed before you complete your purchase.

Payment is due at checkout unless a different arrangement is expressly stated. Payments are processed through third-party payment providers.

Prices and product availability may change for future purchases. Changes to an existing recurring subscription are addressed below.

We may decline or cancel an order because of unavailable inventory, suspected fraud, or a material listing error. If we cancel an order after collecting payment, we will refund the amount paid for the canceled items.

Subscriptions and Automatic Renewal

We may offer recurring subscriptions and fixed-term or prepaid subscriptions. The offer and checkout page will state the price, billing frequency, subscription duration, included products, and whether the subscription renews automatically.

If you select an automatically renewing subscription, you authorize recurring charges to your selected payment method at the price and frequency disclosed at checkout until you cancel. We will obtain your consent before initiating recurring billing.

Fixed-term or prepaid subscriptions end after the stated term unless automatic renewal is expressly disclosed and authorized.

If a payment fails, we may notify you and pause fulfillment until payment is resolved.

Subscription Cancellation

You may cancel automatic renewal by emailing Support@RageAgainstTheSalon.com with the name, address, and the email address associated with your subscription. You may also use any online cancellation option provided with your subscription.

Cancellation stops future renewals. To avoid your next scheduled charge, submit your cancellation within 30 days before that charge will occur. We will confirm your cancellation via email.

Cancellation takes effect at the end of the period already paid for, and you will receive the issues or products owed for that period.

Refunds for amounts already paid are governed by the policy disclosed before purchase and applicable law. Cancellation does not affect your rights concerning unauthorized charges, defective products, or orders we cannot fulfill.

Unsubscribing from emails or text messages does not cancel a paid subscription.

Subscription Changes

We will notify affected subscribers in advance of changes to recurring prices or material subscription terms, explain when the changes take effect, and provide an opportunity to cancel before they apply.

Where required by law, we will obtain additional consent before applying a change. Changes will not reduce the products or issues already owed under a prepaid purchase without your agreement or an appropriate refund.

Shipping and Delivery

Available shipping destinations, charges, and expected shipment timing will be disclosed in the applicable offer or at checkout. Subscription issues ship according to the publication schedule stated in the offer.

Transit times may vary because of postal service conditions, weather, holidays, or other delivery disruptions.

If we cannot ship within the promised timeframe, we will provide notice and cancellation or refund options as required by applicable law.

Please contact us if an order arrives damaged, contains an incorrect item, or does not arrive as expected. Include your order information and, when relevant, photographs so we can assess the problem and arrange an appropriate resolution.

Address changes should be submitted before an order ships. We will explain any additional shipping costs arising from an incorrect address supplied by the customer before charging them.

Returns and Refunds

Merchandise purchased from the Rage RATS Shop may be returned within 30 days of delivery. Items must be unworn, unused, and in their original condition, except when the return is due to damage or a defect present upon arrival.

If an item arrives damaged, defective, incorrect, or materially different from its description, we will cover return shipping. For returns due to personal preference or a change of mind, the customer is responsible for return shipping.

To initiate a return, email Support@RageAgainstTheSalon with your order number and reason for the return. Once we receive and inspect your return, we will issue the applicable refund to your original payment method.

This policy applies to shop merchandise. Newspaper subscriptions are governed by our subscription cancellation terms.

Any product-specific return restrictions or subscription refund terms will be clearly disclosed before purchase.

Return restrictions do not limit rights or remedies required by law for defective, incorrect, undelivered, or otherwise nonconforming products.

Intellectual Property

Original RATS content, branding, logos, website design, and publication layouts are owned by 11 Wishes Media LLC or the applicable rights holders.

Artwork, photographs, writing, and other contributions may belong to their respective creators and appear with permission or under another lawful basis.

These Terms do not claim ownership of public-domain works or restrict uses permitted by law, including fair use.

Purchasing a newspaper, art print, or merchandise item transfers ownership of that physical item. It does not transfer copyright, trademark rights, or permission to reproduce the design commercially.

Except as permitted by law or the rights holder, protected content may not be reproduced, modified, or distributed without permission.

Contributor Submissions

You retain ownership of artwork, photographs, writing, and other material you submit unless a separate written agreement states otherwise.

By submitting material for consideration, you authorize us to receive, store, and review it and to contact you about it. Submission alone does not transfer ownership or grant permission to publish or sell your work.

Publication permissions, credit, compensation, and promotional use will be addressed through a separate agreement or clearly disclosed submission terms.

You must have the rights and permissions necessary to submit the material. Submission does not guarantee publication.

Editorial Content and External Links

RATS publishes art, culture, commentary, interviews, and opinions. Views expressed by contributors and interview subjects are their own and may differ from those of RATS.

Our content is provided for general information and creative exploration. Details such as exhibition dates, venue hours, ticket prices, and availability may change. Check directly with the relevant organizer before making plans or purchases.

Links to artists, museums, retailers, social platforms, and other websites do not automatically constitute an endorsement. Those websites and any purchases made through them are governed by their own terms and policies.

Third-Party Providers

We use third-party providers for functions such as website hosting, payment processing, communications, and fulfillment.

Third-party disruptions may affect website access or order processing. We will address affected customer orders consistent with these Terms and applicable law.

Website Availability and Liability

We work to keep our website available and accurate, but do not guarantee uninterrupted or error-free access.

To the extent permitted by law, 11 Wishes Media LLC (DBA Rage Against the Salon) will not be liable for indirect, incidental, special, or consequential damages arising from use of the website or purchases from RATS.

To the extent permitted by law, our total liability for a claim concerning a purchase will not exceed the amount paid for the order or subscription period giving rise to that claim.

These limitations do not exclude liability that cannot lawfully be limited or remove any mandatory consumer rights.

Suspension or Termination

We may restrict website access or suspend an account for fraud, unlawful activity, security threats, or material violations of these Terms.

If we terminate a paid subscription or cancel an order, we will address undelivered products and amounts paid in accordance with applicable law. Termination does not automatically forfeit payment for products we have not provided.

SMS Terms and Conditions

Providing a phone number alone does not enroll you in promotional text messages.

If you opt in to receive text messages from RATS, messages may include order updates, subscription notifications, customer support responses, or promotional messages covered by your consent.

Message frequency varies. Message and data rates may apply.

Reply STOP to opt out. Reply HELP for assistance or contact [email protected].

Consent to promotional text messages is not a condition of purchase. Opting out of text messages does not cancel your paid subscription.

We do not share mobile numbers or text messaging consent with third parties or affiliates for their own marketing or promotional purposes. Information may be shared with service providers that help deliver our messages.

Privacy

Please review our Privacy Policy for information about how we collect, use, and share personal information.

Governing Law

These Terms are governed by the laws of the State of South Carolina, without regard to conflict-of-law principles, except where applicable law requires otherwise.

Nothing in these Terms removes consumer protections that apply to you under mandatory law.

Changes to These Terms

We may update these Terms and will post the revised version with an updated effective date.

Changes apply prospectively and will not retroactively alter completed purchases. For material changes affecting active subscriptions, we will provide appropriate notice and obtain consent when required by law.

Contact Us

Rage Against the Salon
Operated by 11 Wishes Media LLC

Email: [email protected]
Website: www.rageagainstthesalon.com